Do tenants need a copy of the landlord gas safety certificate?
Yes. Your landlord must give you a copy of the current gas safety record within 28 days of the check, or before you move in if you’re a new tenant.
The document you receive is usually called a Landlord Gas Safety Record. It records the result of checks on the gas appliances and flues covered by the inspection.
Check that the copy shows:
- the property address;
- the date of the inspection;
- the date the next check is due;
- which appliances and flues were inspected;
- whether each item met the safety requirements;
- any faults, restrictions or remedial work identified; and
- the engineer’s name, registration details and company information.
The record should be readable and complete. A landlord or letting agent may provide it on paper or electronically, provided you can access and keep the information.
The document is not the same as a boiler service record. A gas safety check focuses on safe operation, combustion, ventilation and the condition of appliances and flues. It does not necessarily include the detailed cleaning, efficiency checks or maintenance carried out during a full service.
It also does not replace an electrical safety report. Gas appliances are covered by the gas safety record, while the property’s wiring and fixed electrical installation require separate checks.
If you have not received a copy
Ask the landlord or letting agent in writing. State the property address and ask for the current record, rather than relying only on a verbal assurance that a check has taken place. Keep a copy of your request.
If the landlord does not provide the record, contact the local authority’s environmental health team for advice. They can explain the options available where a rented property may not meet its legal safety duties.
You should not try to repair or reconnect a gas appliance yourself. If the record lists an appliance as unsafe, or says it must not be used, leave it switched off and tell the landlord or agent. A Gas Safe registered engineer should investigate and complete any remedial work.
If you smell gas
Do not use flames or operate electrical switches. If it is safe to do so, turn off the gas at the meter, open doors and windows, and leave the property. Call the National Gas Emergency Service on 0800 111 999 from outside the property. Tell the landlord or agent once you are safe.
Your landlord must arrange the inspection, but you still need to allow reasonable access for the appointment after proper arrangements have been made. The landlord cannot normally enter your home without permission, except in an emergency or where another legal right of access applies.
We provide landlord gas safety checks and issue the completed record for properties across Warwickshire, Oxfordshire, Gloucestershire and the North Cotswolds. Our Gas Safe registered engineers record the appliances checked and any action needed, so the landlord and tenant have the same clear information.

Keep the record with your tenancy documents. It gives you a written reference for the gas appliances in the property, rather than leaving you to rely on a landlord’s verbal assurance.
If the boiler, fire or cooker you use is missing from the appliance list, tell the landlord or letting agent. The record should relate to the property and the appliances installed there, so any mismatch needs checking by the person responsible for the inspection.